Organisation

As employee(s) serving, you will work under the responsibility of the maître d ‘hotel. You will give orders to the buffet and/or kitchen staff.

Purpose

You will sell and serve dishes and drinks.

• Mise en place.

• Serving.

• Clearing.

• Checkout.

Before the service

Mise en place of the hall:

• You take care of the cleaning (mastication) of hall equipment or furniture.

• You arrange tables and chairs.

• You lay linen.

• You set the tables.

• You decorate the room and tables: table decorations, flowers.

You also take care of the mise en place:

• Of the service equipment.

• Of the buffet and if necessary you replenish the fridges.

• For appetisers, desserts and coffee, plus accessories.

During the service

• You welcome guests.

• You give menu and drink advice.

• You explain the composition or preparation of dishes.

• You take orders, note special requests and pass them on to kitchen.

• Preparing drinks or giving orders to buffet staff and serving e.g. uncorking, pouring, etc.

• You adjust the cutlery according to the dishes.

• Depending on the course of the shift, you give instructions to the kitchen staff for further preparations or finishing touches.

• Picking up drinks and meals and serving customers (plate service: setting the plate, dishes: portioning and arranging on the plate).

• You clear the table.

• You prepare the bill, receive and check the means of payment.

• You do the mise en place of the table for next guest or the next service.

• You are always attentive to the guest's needs.

• You handle complaints.

After the service

• You clear the tables and do the mise en place for the next shift.

• You arrange and put away serving equipment.

• You ensure order and cleanliness in the room, with the exception of thorough cleaning.

• You participate in the preparation and execution of festivities (e.g. fair), banquets and buffets.

• You report technical defects to e.g. fridges, coffee machine ...

What’s in for you

• Flexible working days and hours.

• Pleasant working atmosphere with enthusiastic colleagues.

• Personal development through training and courses

• A varied job

• Wonderful new working environment.